Information

The following Dymo XTL tapes are scheduled to be discontinued in the UK in 2020. The list is subject to change.

Wireless Status Light

On LabelWriter Wireless printers, the wireless status light visually shows the current state of the printer:

Off - No wireless network connection or printer is in power saving mode. Doesn’t apply to Access Point mode.
Solid on - Wireless network connection. Doesn’t apply to Access Point mode.
Slow blinking - Attempting to connect to a wireless network.
Glowing - Attempting to connect using WPS (two minutes).
Fast blinking - Error. See Wireless Connection Issues

Printer Issues

The following are solutions to some common issues you may encounter while working with the label printer.

Power Status Light Flashing

If the power status light is flashing, the problem could be one of the following:

No labels - The label roll is out of labels or there is no label roll inserted. Always use authentic DYMO labels.
Overheated print head - Turn the printer off and wait 3-5 minutes before turning the printer on again.
System error - Turn the printer off and then on again. If none of the other issues above correct the problem

Printing Labels

You can design and print labels using DYMO Label software on your computer or the DYMO Connect app on your mobile device.

Printing Labels from a Computer

To print labels from a computer, you must install DYMO Label software and then add the network printer to your computer.

Download and install the latest version of DYMO Label software from support.dymo.com
Start DYMO Label software and do one of the following:

LabelWriter Wireless Printer Configuration

The LabelWriter Wireless printer includes a Web Configuration utility that allows you to configure the printer on your network and view the printer’s status.

Recommended Browsers

For the best experience, use the latest versions of the following browsers when starting the LabelWriter Web Configuration utility:

Changing the Settings

Several of the LabelWriter Web Configuration settings can be changed. You can change the password, rename the printer, change the language, or change the session timeout.

Changing the Password

For security reasons, we recommend that you change the password for accessing the LabelWriter Web Configuration utility. You cannot change the user name.

Resetting the Printer to Factory Default Settings

An easy way to move the LabelWriter Wireless printer to a new network is to reset the printer to factory default settings. This reset will delete any custom settings you may have entered in the Web Configuration utility such as printer name, password, language, and so on.

To reset the printer to factory default settings

Determine the wireless connection method to use to connect the printer to your wireless network. Refer to the documentation that came with your router or access point to determine the connection methods supported.

You can quickly connect the printer to your wireless network in several ways:

using the Wireless Protected Setup (WPS) button
using the Quick Setup wizard in the LabelWriter Web Configuration utility installed on the printer

The first time you connect to the LabelWriter Wireless printer, a Quick Setup wizard guides you through the connection process. You can re-run this Quick Setup wizard at any time from the menu to connect to a different network. You can also skip the Quick Setup wizard and configure the printer for a network.