Troubleshooting

If you receive the error "Barcode data is too long for this barcode type" in the Dymo Label software, or "Invalid barcode data" during import then this is the solution.

The Durable D1 tapes have a slightly thicker material and on some machines with a low battery or where the temperature is not enough, the may be poor quality print on durable labels even though other D1 tapes seem fine... [more]

Cardscan fix for Mac El Capitan - Latest Dymo software and instructions.

When attempting to run the Dymo Rhino Connect Software you get the message "fatal error: Attempted to read or write protected memory. This is often an indication that other memory is corrupt"

Dymo Labelwriter Label Software Freezes at startup in Windows 8 - This is a known problem, here is the 2 minute fix.

If you get any kind of error that says "Exception has been thrown by the target of an invocation" then the issue is likely a problem with the .NET framework installed on your PC.

There is a "known issue" where the software will freeze on startup with Windows 10 - here is the simple fix!

I just can’t seem to get my font size to print bigger than 12. It says we should have 6 different font sizes and that 9mm tape settings should go up to at least 20 however this prints on 12. We need these for name badges so 12 is way to small.

12th May 2015: We've been made aware of some customers having problems with cards issues by Barclays. Specifically, during the payment phase where the payment screen redirects to Barclays to perform the 3D authentication checks (VerifiedforVisa / Mastercard SecureCode) they get the following error...