Blog Archives

Troubleshooting

9 CommentsWednesday, 21 January 2015  |  Tech Support
Saturday, 29 November 2014  |  Tech Support

Normal Dymo Labelwriter 11355 Labels are supplied on the roll with the main label on the left (when facing the printer from the front) with a piece of waste label on the right.

However, Dymo produced a faulty batch of these labels where the die tooling was installed the wrong way round. This means that the waste part of the label is on the left with the label on the right.

4 CommentsTuesday, 11 November 2014  |  Dymo Sales
Cleaning cards for Dymo Labelwriter Printers

The regular cleaning cards used to be available to purchase, but have since been discontinued so are no longer available, and the 4XL cleaning cards were never available separately. So what do you do if you can't find the cleaning card? Well, here are Dymo's instructions on how to create your own!

Monday, 20 October 2014  |  Tech Support

Mac OS X Yosemite 10.10 system upgrade causes problems with Dymo LabelWriter 400 / 450 series label printers. Fix.

15 CommentsFriday, 17 October 2014  |  Tech Support
Troubleshooting: Problems installing LabelWriter printers with USB 3 on Windows 7

It has been discovered that some LabelWriter printers manufactured after April 1, 2014 will not properly install on Windows 7 PCs when attached to a USB 3.0 port. DYMO has developed an update that will fix this problem on these printers.

6 CommentsWednesday, 6 August 2014  |  Admin

Performing a self test can help you determine basic functionality, such as confirming the print head in the LabelWriter is functioning correctly, that the label sensor is working, and that the device is receiving power.

78 CommentsTuesday, 15 July 2014  |  Tech Support

Please find below the manufacturers instructions for removing a jammed D1 tape from a LabelPoint or LabelManager label maker:

22 CommentsFriday, 6 June 2014  |  Dymo Sales

How to fix a cutter jam on a Rhino 6000.

1 CommentFriday, 18 April 2014  |  Admin

If you are experiencing "wonky text", the label moving about, and the printer reporting out of paper when there are still plenty of labels loaded then the cause is incorrect loading of the labels...

Friday, 28 March 2014  |  Admin

Too many labels come out of the LabelWriter when trying to print...


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