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Windows 10 fix for Dymo Labelwriter Software

18 CommentsThursday, 1 October 2015  |  Dymo Sales

The latest Dymo Software for LabelWriters (8.5.1) is supposed to work with Windows 10, but there seem to be a lot of issues with the software freezing during startup.  But this is a "known issue", and it has a known (and simple) fix:

  • Right-click on DYMO Label v8 desktop icon
  • Select Properties
  • Select Compatibility
  • Select "Run in compatibility mode with Windows 7"
  • Press Apply
  • Press OK

A new version of the software is "in progress", but until then these simple steps will get rid of the freezing issue.

Note: This is a specific fix for this specific problem. If you do not have this specific problem then this specific fix will not fix it.  So please don't apply this fix to a completely different problem and then complain that the fix "doesn't work".

If you are having a different problem, or in your case this fix did not fix this specific problem, then please contact Dymo Technical Support via the Dymo website -

Rex Sandbach
Monday, 7 December 2015  |  16:10

This fix doesn't work. Tried various 'compatibility' settings but the same 'cannot create instance' error occurred.

Tech Support
Monday, 7 December 2015  |  16:17

This fix fixes the 'freezing at startup' problem only, not any other problems or errors.

Juan Dominguez
Friday, 28 July 2017  |  20:24

I'm trying to make my 4XL work with this fixes but it stills says "error with the printer"

Dymo Sales
Monday, 31 July 2017  |  9:11


Tuesday, 14 November 2017  |  6:50

So in the meantime what am I supposed to do with a Dymo 4xl that cost me close to $200 for my business that now no longer works because I have a new computer that only uses Windows 10?? Mine actually gives a message that there is an error with the USB and it that Windows does not recognize it. Is there something wrong with the cord or is it the Windows 10? Please help, I am truly at my wits end without this label maker working after only buying it in January

Tuesday, 14 November 2017  |  15:50

Well I don't know, what did Dymo Technical Support say when you asked them?

John Dustman
Sunday, 14 January 2018  |  9:45

My Dymo software gives me repeated windows error windows of OUT OF MEMORY and PARAMETER INVALID.

I have deleted the software, reinstalled it, updated Java, etc...