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Troubleshooting: The ink ribbon is coming out of the Dymo labelmaker with the label

7 CommentsWednesday, 8 May 2013  |  Admin

Problem Details:

When labels are printed, the ink ribbon comes out together with the tape.

Possible Cause(s):

A. The tape has not been used for a while.

Solution:

1. Take out the cassette and pull the tape 10 cm out of the cassette.

2. Wind the ink ribbon by turning the black spool in the cassette clockwise until the ribbon is taut and flat.

3. Reinsert the cassette and print an empty label.

B. A new cassette was inserted and the ink ribbon was not taut and flat.

Solution:

1. Wind the ink ribbon by turning the black spool in the cassette clockwise until the ribbon is taut and flat.

2. Reinsert the cassette and print an empty label.

C. The ink ribbon is broken

Solution:

Replace the cassette with a new one


Martin
Sunday, 6 February 2022  |  17:59

I had this issue, a detached ink ribbon from waste spool. Rather than chucking a perfectly good cassette away I took it apart, re-attached the ink ribbon to the waste spool and put it back together.... All good

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