| Troubleshooting: Problems installing LabelWriter printers with USB 3 on Windows 716 CommentsFriday, 17 October 2014 | Tech Support Having trouble installing your LabelWriter?It has been discovered that some LabelWriter printers manufactured after April 1, 2014 will not properly install on Windows 7 PCs when attached to a USB 3.0 port. DYMO has developed an update that will fix this problem on these printers. If you are having installation problems with your Labelwriter and think it could be affected by this problem, then check your serial number against the numbers below. First, identify your product and region. Then if the serial number on your product is GREATER THAN the number listed you have an affected product (and if it isn't, you don't): LabelWriter 450 (US) 1750110-2619789 LabelWriter 450 (Europe, Middle East, Africa) 1750111-2537300 LabelWriter 450 TURBO (US) 1750283-2504023 LabelWriter 450 TURBO (Europe, Middle East, Africa) 1750284-2133364 Where to find your serial number The problem only affects LW450's and LW450 Turbos, not Twins, Duos or 4XL printers. To fix an affected machineBefore you download the update, read these instructions to put your label printer into program mode.
If you're still experiencing problems please contact the Dymo Helpdesk: helpdesk@dymo.com
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This fix does not work. I have a 450 Turbo and my computer wont recognize the USB connection.
What is the serial number of your machine?