FAQ: Can't select the correct font size on my Dymo Rhino 5000 Label Printer


Q) We have a RhinoPro 5000 and it seems to have locked up with S being the only font size that it will print with. I have tried various online sites and done as they suggest, can you advise a way to fix it please?  The tape size is 19mm and the switch in the tape compartment is also set to 19mm.

A) Try a gentle reset by draining the power – switch it off, remove the battery and mains power, and press the on/off button 20 times. Then reconnect the battery/power.

(Solved: solution confirmed by customer)

07 March 2016  |  13:26

March 2016 - If you're having problems with your or Rhino 3000, 5000 or 6000 please contact us ASAP, as we have an incredible trade in deal this month!

Reginald Meredith
31 December 2017  |  15:15

For what would I be trading?

Is there something better?

Is there still a trade?

I have a used 5000 and one that has never been out of the box.

01 January 2018  |  9:05

No, it is no longer March 2016, so the trade-in has finished.