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FAQ - Barcode data is too long for this barcode type on Dymo LabelWriter

16 CommentsFriday, 10 June 2016  |  Tech Support

Q) When I try to add an EAN13 barcode to my label it will only let me type in 12 numbers, if I type in 13 it says, "Barcode data is too long for this barcode type" - what is the problem?

A) EAN-13 barcodes are made up of 12 digits plus a single digit checksum, which the Dymo software calculates automatically.  If you are using pre-generated barcodes that already include the checksum, then simply leave out the last digit.  The Dymo Label Software will then add it back on.


Peter
Thursday, 1 December 2016  |  21:24

This is a very shortsided answer, it must be possible in professional products like DYMO to switch off that ridicule calculation or you must offer a tool that takes away or ignore automaticly the already present calculation bit. DYMO as sales organisation must shame itself for such a low interest answer.


Tech Support
Friday, 2 December 2016  |  8:47

Well don't tell us, there's nothing we can do about it, complain to Dymo! www.dymo.com


Joanne Piper
Monday, 2 January 2017  |  15:07

I am frustrated with the same issue barcode does not fit and have been here hrs trying I took off the first number and still nothing is there an update?


Admin
Tuesday, 3 January 2017  |  9:54

Why would there be an update? As far as Dymo knows it's working as intended. If it's not then people need to report it to them, not to us - It's not our software, and Dymo don't read our blog, so moaning about it here is pointless.


Jay
Sunday, 24 March 2019  |  19:04

Your support sucks


Admin
Monday, 25 March 2019  |  7:27

ok, so which part of this are you not understanding? We're a reseller; we're not Dymo; we do not make the LabelWriter; we did not write the software; we do not have the source code for the software, so can't make changes to it; So when people complain that "we" are not doing something to fix this problem, we let them know that they should be talking to Dymo, and even provide Dymo's website address, so that they can complain to the right people and perhaps get something done about it. We provided this answer for free to help people (99%+ of whom are not actually even our customers) with this problem (or at least explain what the problem is). So how does that suck exactly?


Martin
Friday, 30 June 2017  |  6:18

Hello,
I cannot print EAN 13 barcodes. If I put them in manually then it works but if I upload the EAN from a file then it does not work.

Anybody nows about this problem?

I did some screenshots.

I am sitting here for ours. I would it very appreciate if someone could get back to me info (ed) thaischnitt(.)de

Thanks


Admin
Friday, 30 June 2017  |  8:38

What did Dymo technical support say when you spoke to them? (www.dymo.com)


Sebastiaan
Wednesday, 5 July 2017  |  13:19

I contacted support and they send me a back and edited label file. Still the same result: no barcode is shown, error in preview.

But I found the solution.
First you need the 12 digits like tech support suggests (so eliminate the last digit, remaining 12).

Then, when you are in the import wizard, drag the your 12 digit EAN number to the barcode field, and REMOVE the space at the end (blue dot) that Dymo puts in after every variable ;-(

Tadaaa Success!

ps. Also make sure the barcode object in your label layout is set to link to Data and not to Object..


Scott
Sunday, 16 July 2017  |  11:07

Sebastiaan, you are a fantastic person. You just solved hours of frustration with that post. Thank you.


Sam
Saturday, 17 February 2018  |  1:31

A year after, you have saved me many hours of frustration and trying to figure out why every permutation of an UPC code would produce a "Invalid barcode data" message. THANK YOU!