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Error message:C:\Documents and Settings\All Users\Documents is not accessible. Access denied when installing Dymo LabelWriter Software 7.x

Tuesday, 18 February 2014  |  Admin

The Error "C:\Documents and Settings\All Users\Documents is not accessable. Access denied" is displayed, when installing DLS 7.x (D050018)

Problem Details:
The installation fails when trying to access the file samplelist.dal, that should be placed in
C:\Documents and Settings\All Users\Documents\DYMO Label\Address Books\

Possible Cause(s):
This is a known issue with Microsoft.

Solution:
The solution is described at http://support.microsoft.com/default.aspx?scid=kb;en-us;897103

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