Dymo LabelWriter Wireless - Wireless Connection Issues
32 CommentsWednesday, 27 September 2017 | Tech Support
Wireless Connection Issues
The following are solutions to some common questions about connecting to the printer on your wireless network.
General Connection Guidelines
Many times issues you may have while trying to connect to the printer can be solved very easily. Check the following:
The Printer Does Not Show Up in My Wireless Network List
Unable to Connect to the Web Configuration Utility on the Printer
The printer’s IP address may have been reassigned.This is normal behavior with a DHCP connection when the printer has been turned off for a period of time. The printer’s IP address will be reassigned the next time the power is turned on and the printer appears on the network.
You can determine the printer’s current IP address by accessing the DHCP client list through your router’s web pages. Refer to the documentation that came with your router for more information.
In some environments, you may be able to connect to the printer using the mDNS name: http://DYMOLWWxxxxxx.local.
How Do I Move my Printer to a Different Wireless Network
The easiest way to connect to a new network is to reset the printer to factory default settings and run the Quick Setup wizard. All previous settings including language, password, session time out, and so on, will be lost.
Otherwise, you can follow the instructions in Connecting the Printer to a Different Network to connect to a different network without losing your settings.
Printer Shows Not Connected in the DYMO Connect App
After a period of idle time, the wireless connection between your printer and mobile device may drop. You will need to reconnect to the LabelWriter Wireless printer from within DYMO Connect.
If you still cannot connect to the printer, check the following:
Printer does not show up in DYMO Connect
The LabelWriter Wireless does not show up in the printer selection page in DYMO Connect.
Unable to Connect To or Select the Printer in DYMO Label Software
If you are having problems with your Dymo Labelwriter Wireless printer please go to www.dymo.com and contact Dymo Technical Support.