Debugging Dymo Label Software / LabelWriter installation issues using LWSupport Tool
LWSupport is a utility for helping with technical issue surrounding the installation of the Dymo Label Software* that comes with LabelWriter printers, and has two main uses:
- It can remove the Dymo printer drivers from Windows, allowing a completely fresh install.
- It can produce a highly detailed debug file which can be sent to technical support to help them figure out what is going on
Follow these instructions to remove the drivers and re-install the printer cleanly -
- Open the Printers folder.
- Based on Operating System and system configuration, the Printers… Continue reading
How to perform a self-test on a Labelwriter 300 series label printer
Performing a self test can help you determine if the print head in the LabelWriter is functioning properly. During the self test, the LabelWriter will print labels with varying line patterns. Broken lines or gaps on the label during the self test can indicate a problem with the LabelWriter.
LabelWriter with a Power Switch
- Turn off the LabelWriter using the power switch located on the back. Ensure labels are loaded in the LabelWriter.
- Press and hold down on the form feed button.
- As you’re holding down on the form feed… Continue reading
How to perform a self-test on a Labelwriter 400 / 450 series label printer
Performing a self test can help you determine if the print head in the LabelWriter is functioning properly. During the self test, the LabelWriter will print labels with varying line patterns. Broken lines or gaps on the label during the self test can indicate a problem with the LabelWriter.
LabelWriter 400 or 450 Series Including the Duo and Twin Turbo
- Ensure the LabelWriter is powered on (solid blue light on the front of the LabelWriter) with labels currently loaded.
- Press and hold down on the form feed button, after about… Continue reading
“Printing Error” on a LabelWriter 400 / 450 with Vista or Windows 7
After installing Vista 64 bit or Windows 7 drivers from Dymo, the printer is installed and recognized by the operating system. However, any attempts to print result in the error message : “Printing error”
To fix this problem try this:
- Go to Start > Devices and Printers
- Right-Click on your Dymo Labelwriter and choose the “Printer properties”
- Select the “Ports” tab
- Uncheck the the option for “Enable bidirectional support”
- Click “OK”
Note: This is not necessary on most machines, only those that encounter this problem.
Dymo LabelWriter prints skewed labels and reports out of paper
If you are experiencing “wonky text”, the label moving about, and the printer reporting out of paper when there are still plenty of labels loaded then the cause is incorrect loading of the labels. Please see the following diagram on how to correctly load the labels:
If there is a gap between the labels and the edges of the spools the labels will drift along the spool, this will then cause the labels to drift across the printhead (leading to skewed text) and also drift past the paper sensor which… Continue reading
