Vista / Windows 7 Upgrade offer for Dymo 310 / 320 / 330 Labelwriters
Background on labelwriter 310, 320 & 330 problems
The Dymo Labelwriter 300 series are very old printers, they have long since been discontinued and were replaced with the labelwriter 400 series - which themselves were discontinued early this year and replaced by the new 450 series.
The problem is that the labelwriters are a) very useful, and b) last for donkey's years!
While other peripherals become outdated - or break - within a couple of years and need to be replaced, these highly reliable printers just keep going, and going and going. So while most devices of this age have long since been binned there is still a large installed base of these ancient (in electronic terms) label machines out there that are still getting regular usage. And they still work as well as they did all those years ago, so people are reluctant to replace a perfectly good piece of kit.
But we've now had 2 new Microsoft operating systems released in the last few years, and these are radically different from the OS's that the Dymo 320 etc were built for. The new Vista drivers and Windows 7 drivers from Dymo support both the 400 and 450 series printers, and also certain models of the 310, 320 and 330's. The list of supported models can be found on the driver pages here - Vista driver / Windows 7 driver.
However, certain model numbers (you can find the model number on the sticker on the bottom of your machine, it's typically a 5 digit code) are simply not supported by the new drivers. Apparently there is some technical reason why they just can't be made to work, so owners of unsupported dymo 320 / 330 / 310 devices can't use them with Vista or Windows 7. Unfortunately, it is as simple as that. There is no driver; there is no workaround (that we know of, but if you found one please let us know!).
Solution 1
So, if you have a supported model number then simply download the drivers using the links above, but if you have an unsupported labelwriter 320, 330 or 310 then there are basically 2 solutions. The first is a free upgrade from the manufactuer, Dymo Corporation.
We have been informed by other customers that if you tell Dymo you have an unsupported model that is less than 5 years old that they will allow you to return it to them for a replacement with a newer model. We do not know if this is official policy or just ad-hoc, so can't guarantee the offer will be available, or when/if they will stop offering it.
But if your machine is unsupported and less than 5 years old it's worth a try. Email them at helpdesk [at] dymo [dot] com
Solution 2
If your machine is not on the supported list and is older than 5 years then basically there is no solution we are aware of to get it working. So we (as a Dymo reseller) have done an exclusive deal with Dymo and we are offering you the chance to purchase a brand new Dymo Labelwriter 450 Turbo printer at well below our normal cost price. This is the Turbo version, so is the fastest Labelwriter printer available, and at this price is even cheaper than the slower standard version. You'll really notice the increase in speed in this new machine, and the software is a huge improvement. What's more it uses exactly the same range of Dymo labels as the old printers, so if you still have boxes of them lying around they won't be wasted.
We normally sell these for £97, but if you have an unsupported LW310/320/330 printer then you can purchase at the special 'below cost' upgrade price of £64.70 (ex vat), including free delivery on the printer and anything else you purchase on the same order. You'll also get a 10% discount off any labelwriter labels you purchase at the same time.
To claim your special upgrade price simply add the product below to your basket, then enter the model number of your old machine in the 'shipping comments' section during the checkout. |
